Incident Response

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The Pondurance Difference: Digital Forensics and Incident Response (DFIR) Driven by Human Expertise

When every minute counts, you need specialized cybersecurity experts to help you respond to a compromise, minimize losses and prevent future incidents. Pondurance delivers digital forensics and incident response services with an experienced team capable of guiding you and your organization every step of the way. This includes scoping and containing the incident, determining exposure through forensic analysis and helping to quickly restore your normal operations.



Identify and detect an incident as soon as possible



Stop the incident and reduce the impact



Eliminate the threat and prevent recurrence



Return to normal operations & conduct post-breach investigation

Hear From Our Customers

We called Pondurance at 3:30 in the morning and they immediately picked up the phone and thus began a three-day journey. We got ourselves out of a ransomware incident and began to decrypt our system, having most of it back available just three days later.

Supporting Your Security Team and Beyond

Executive management

We work closely with business and security executives to proactively reduce business risk and provide timely response to urgent issues.

Insurance providers

Brokers and major carriers recognize us as a go-to provider for incident response and digital forensics engagements. We specialize in building pre incident relationships in order to facilitate rapid on-target response and reduce the cost of incidents.

Attorneys/in-house counsel

We partner with leading law firms that specialize in cybersecurity and privacy matters. Whether you represent a firm or provide direct in-house counsel, we have the experience you need and support the highest level of confidentiality and operational security regarding all matters.

Want to learn more about our managed detection and response solution? Schedule a personalized demo.

Featured Posts

How to Avoid Phishing

Phishing attacks in cyber security have been an ongoing concern for both individuals and businesses alike. These malicious attempts to deceive people into revealing their sensitive information, such as passwords or banking details, are becoming increasingly sophisticated. Organizations must remain vigilant in educating their staff about the various phishing examples and how to protect against such threats.

Spear phishing, for example, is a targeted form of phishing attack where the perpetrator specifically focuses on an individual or organization. In contrast, traditional phishing attacks may cast a wider net across multiple potential victims. The attacker may impersonate a trusted colleague or boss and send emails requesting sensitive information or directing them to visit a phishing attack website.

To avoid falling victim to these deceptive schemes, corporate employees need to practice caution in several areas. Firstly, it’s crucial never to click on suspicious links or download attachments from unknown sources. If an email seems odd or requests personal data unexpectedly, it’s always better to verify the legitimacy of the request by contacting the supposed sender through another channel (e.g., phone call). This extra step can help prevent cases of mistaken identity, ensuring that valuable data remains secure.

How to stop phishing emails requires vigilance and awareness from everyone within the organization. Employees should be encouraged to report any suspicious emails they receive so that IT departments can investigate and take necessary action. Utilizing strong spam filters and continuously updating security software will further mitigate risks.

Mobile devices are not immune from these threats either; hence it’s essential to know how to avoid phishing emails on phones as well. Similar precautions apply – scrutinize links before clicking, use reputable apps for accessing email accounts, keep software up-to-date and enable built-in security features provided by device manufacturers.

Ultimately, organizations must prioritize cybersecurity education for all employees, thereby fostering a culture of vigilance against online threats. Excellent training programs combined with practical tips on how to prevent phishing will empower staff members with the knowledge and skills required to recognize potential risks early on and avoid falling prey to scammers who aim to exploit their trust for nefarious purposes.

What is Phishing?

Phishing is a deceptive practice that cybercriminals employ to obtain sensitive information, such as login credentials, credit card numbers, and personal data from unsuspecting individuals. Cybersecurity experts have identified this nefarious activity as one of the most prevalent threats in today’s digital landscape. With a primary focus on email communications, phishing attacks often involve fraudsters posing as legitimate entities in an attempt to deceive their targets into revealing valuable information or executing actions that could compromise their security.

A prime example of phishing emails is when an attacker crafts a message that appears to come from a reputable organization, such as a bank or government agency. These malicious emails often contain urgent requests for the recipient to update their account information or verify their identity by clicking on a provided link. However, upon closer inspection, the embedded link generally leads to a fake website designed to harvest the victim’s personal information.

Phishing attacks can also manifest themselves in various forms within the realm of computer and cybersecurity. One such instance is spear-phishing. In this highly targeted approach, attackers conduct thorough research on their intended victim and tailor their communication based on specific details about the individual or organization being targeted.

In real life situations, employees are frequently targeted for phishing attacks due to their access to valuable company data and systems. To mitigate these risks and protect both personal and corporate assets from potential breaches, it is crucial for employees to adopt best practices for safeguarding against these cyber threats.

Firstly, it is important for staff members to be vigilant when receiving unsolicited emails asking for sensitive information or prompting them to click on suspicious links. By carefully examining sender details and scrutinizing email content for inconsistencies or errors in grammar and formatting, employees can better identify potential spam email examples.

Secondly, businesses should invest in cybersecurity training programs aimed at educating team members about common phishing tactics and strategies employed by attackers. This includes teaching employees how to recognize phishing email examples and encouraging them to report any suspicious activity to their IT department for further investigation.

Lastly, organizations must ensure that they have robust security measures in place, such as multi-factor authentication, up-to-date anti-virus software, and firewalls. These tools can help prevent unauthorized access to company systems and data even if an employee inadvertently falls victim to a phishing attack.

In conclusion, understanding the various facets of phishing attacks is essential for both individuals and businesses seeking to safeguard their sensitive information. By promoting cybersecurity awareness in the workplace and implementing robust protective measures at both the individual and organizational levels, companies can significantly reduce the risk of falling prey to these malicious schemes.

How to Identify Phishing Emails

Email phishing is a deceitful and manipulative method utilized by cybercriminals to obtain sensitive information, such as login credentials, credit card numbers, or bank account details from unsuspecting individuals. These nefarious actors often pose as reputable businesses or trusted entities in order to dupe their targets into revealing valuable data. This malicious practice has become increasingly prevalent and sophisticated over the years, making it even more vital for corporate employees to be well-informed and vigilant when encountering potential phishing emails.

To effectively identify phishing emails, one must be familiar with various telltale signs that indicate an email may be fraudulent. One common red flag is an unexpected email from a supposedly legitimate organization, especially if it contains links or attachments. These emails often feature unprofessional language riddled with grammatical errors and spelling mistakes. Additionally, the email’s tone may come across as urgent or threatening in a bid to provoke immediate action from the recipient.

Another useful tactic for identifying phishing emails is to scrutinize the sender’s address diligently. Cybercriminals often attempt to mimic legitimate email addresses but will typically have discrepancies or inconsistencies that can alert a cautious recipient. Moreover, hovering over embedded links before clicking on them can reveal deceptive URL addresses designed to lead victims to counterfeit websites.

As technology evolves rapidly and cybercriminals employ more advanced techniques in their phishing campaigns, staying up-to-date on the latest phishing email trends is crucial for corporate employees who wish to safeguard their personal and company information effectively.

One way of staying informed about the latest phishing email tactics is through regular training sessions offered by organizations specializing in cybersecurity awareness. These sessions can educate employees on recognizing newly-emerging threats while also reinforcing best practices when dealing with suspicious emails.

In addition to vigilance and education, reporting suspected phishing emails promptly is another essential aspect of combating this pervasive threat. For those using Microsoft Outlook as their primary email service, reporting suspicious emails can be done quickly through built-in features such as the “Report Message” add-in or the “Junk Email” reporting option. These tools not only protect the user from potential harm but also help security teams identify and address phishing attacks targeting the organization.

In conclusion, understanding how to identify phishing emails, staying abreast of the latest phishing email trends, and knowing how to report suspicious emails are all critical skills for corporate employees who wish to avoid falling victim to these malicious schemes. By remaining vigilant and proactive in their approach to email security, employees can significantly reduce the risk of a successful phishing attack on their personal or company information.

Business Email Compromise

Business email compromise (BEC) is a sophisticated form of phishing attack that targets organizations and their employees. By exploiting human vulnerabilities, BEC perpetrators deceive victims into transferring funds or disclosing sensitive information to unauthorized recipients. This type of cybercrime has been on the rise in recent years, with the FBI estimating that global losses from BEC attacks reached a staggering $26 billion between 2013 and 2019.

Endpoint detection and response (EDR) systems have emerged as a crucial defense mechanism against such threats, providing continuous monitoring and analysis of user activities across corporate networks. By identifying unusual patterns or behaviors, EDR solutions can help organizations detect potential BEC attacks early in the process, thereby minimizing the risk of financial loss or reputational damage.

Ransomware endpoint protection is another essential security measure that businesses should invest in to safeguard their digital assets from extortion attempts. This technology prevents unauthorized access to company databases and files by encrypting them in case of an attack. It also enables fast recovery by allowing system administrators to restore encrypted data from secure backups without paying ransoms to cybercriminals.

A typical BEC attack often begins with a phishing email that appears to come from a trusted source: a high-ranking executive within the organization, for example. The message might request an urgent wire transfer or ask for sensitive data like employee tax records. In some instances, cybercriminals may even impersonate vendors by sending counterfeit invoices demanding payment for nonexistent goods or services.

To protect themselves and their employers from falling victim to a BEC scam, employees must remain vigilant and adhere to best practices in cybersecurity. One effective strategy involves scrutinizing incoming emails for signs of fraudulence: unusual sender addresses, grammatical errors, or requests for urgency are all red flags that warrant further investigation.

Another vital component of thwarting BEC phishing attempts is establishing robust internal controls within the organization. Companies should implement policies requiring multiple approvals for large financial transactions, as well as periodic audits and reconciliations to detect unauthorized payments. Employees should also be encouraged to validate requests for sensitive information by contacting the purported sender through an independent channel, such as a phone call or text message.

Ultimately, the key to mitigating the risk of business email compromise lies in fostering a culture of security awareness among all employees. Regular training sessions that educate staff members on emerging cyber threats, along with practical guidance on how to identify and respond to suspicious emails, can go a long way in safeguarding valuable company resources from increasingly cunning adversaries.