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Download our Survival Guide for Healthcare Security Teams:

Download Here

Playbook: Eliminating Breach Risks — 2025 Edition for midmarket organizations. Download to learn more

Suspect a Breach? 

!

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OUR APPROACH

Our proven incident response process

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Identify

Identify and detect an incident as soon as possible

Eradicate

Eliminate the threat and prevent recurrence

Respond

Orchestrate communications with stakeholders and return to normal operations

Contain

Stop the incident and reduce impact

Need Help with Incident Response? 

Download our Key Steps to Include in Your Incident Response Plan

HOME / SOLUTIONS / INCIDENT RESPONSE (IR)

INCIDENT RESPONSE

Get back to business faster and with less breach risk

Digital Forensics and Incident Response (DFIR) driven by Human Expertise

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INCIDENT RESPONSE FOR A FULL RECOVERY

An efficient, effective defense against growing data breach risks

When every minute counts, you need specialized cybersecurity experts to help you respond to a compromise, minimize losses, and prevent future incidents.  

Pondurance delivers digital forensics and incident response services with an experienced team capable of guiding you and your organization every step of the way.

100+

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Severe breach incidents managed by Pondurance annually

Challenges & Pain Points

  • A delayed or uncoordinated response increases the time it takes to contain and remediate a threat

  • Shortage of security talent makes internal IR resources expensive to hire and retain

  • Difficulty with collecting and analyzing data may leave sensitive or protected information exposed

  • Without proper digital forensics, your organization is at risk for business disruption and legal action

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How Pondurance Can Help

  • Partner with a ready-to-respond team when crises arise

  • Rapidly identify, detect, and contain incidents, to reduce their impact

  • Provide critical digital forensics to support investigations and fuel your legal action plans

  • Minimize business disruption and return to normal operations

PONDURANCE INCIDENT RESPONSE FEATURES

Ready to partner when crises arise

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Breach Preparedness

Be ready when incidents occur with an IR plan built for fast deployment. The plan integrates your internal response plans, insurance policies, and legal team to fit your unique requirements.

WHY PONDURANCE

Pondurance is the only MDR solution built to eliminate breach risks

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Complete mid-market cybersecurity solution

Pondurance MDR comes complete with all the tools mid-market organizations need for efficient, effective detection and response. We meet you where you are. We'll work with your EDR if you have one, provide one if you don't, and include access to our SIEM, continuous risk assessments, and world-class threat intelligence feeds and analysis.

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Access to trusted advisors

Our trusted security advisors become an extension of your team, rounding out any gaps in your internal security resources. From a virtual CISO, to our expert analysts and threat hunters, to certified consultants for risk assessments, compliance audits, and more, we work to provide everything and everybody you may need to eliminate breach risks and ensure cybersecurity and data privacy compliance.

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Rapid implementation

Get up and running fast. Pondurance integrates with your existing security stack, minimizing downtime and disruption. We can meet you where you are in your cybersecurity journey, and adapt or scale our services as your needs mature in the future.

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Proprietary risk analytics

Cut through noise to surface the highest-risk threats first. As a modern MDR solution, Pondurance correlates telemetry across all potential threat entry points and incorporates world-class  threat intelligence to better validate and contextualize alerts. Our proprietary Pondurance Exposure Index™ provides continuous threat exposure management (CTEM).

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Visibility across entire attack surface

Get 360-degree visibility in our consumer-grade user portal. Ingest data from your entire attack surface — endpoints, network, identity, apps, cloud, and IoT — and view it in one centralized dashboard.

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Integrate with existing infrastructure

We believe you shouldn't have to rip out tools and technologies you've already invested in and are happy with. The cloud-native Pondurance Platform integrates any existing EDR tools you have, and ingests logs from hundreds of existing network, identity, cloud, app and IoT systems. The result is rapid and easy implementation — without creating security gaps or overlapping capabilities.

REAL CUSTOMER STORIES

“For a midsized organization, Pondurance MDR services play a crucial role in bolstering the capacity of security teams.”

— Manager, IT Security and Risk Management, Retail
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REAL CUSTOMER STORIES

“They immediately proved their value and earned our trust due to their immense expertise and guidance throughout the entire process.”

— Steve Long, CEO, Hancock Health
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REAL CUSTOMER STORIES

“Having a 24/7 SOC with Pondurance actively looking for IoC’s and threat hunting (with their knowledge of what is happening with other customers) gives us peace of mind without having to staff that skillset in-house”

— Manager of IT Operations and Security, Insurance
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See what Pondurance can do for you

Let us help you envision how Pondurance can eliminate breach risks for your organization with a quick, personalized demo. We promise, no hard sell.

By submitting this form I agree with the Pondurance Terms of Use and Privacy Policy

We will never sell your data

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STILL HAVE QUESTIONS?

Check out these Frequently Asked Questions
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  • How do we get 24/7 coverage from your managed detection and response services?
    Pondurance’s security analysts are U.S. citizens based in the U.S. We work in shifts to operate 24/7. Our security operations centers are powered by highly skilled analysts, threat hunters, and incident responders that are always available to respond. We know it’s difficult to find and retain the right security talent, but we are able to compete for the best talent in the industry. We make our experts available to you with our services.
  • Why should I choose Pondurance MDR over other services?
    There are many providers on the market and many options when shopping for a cybersecurity solution. With Pondurance MDR: Your data is your data, you have full access to it at all times. This means you get access to the same SIEM tools as our analysts. We provide guided personalized recommendations tailored to your specific cybersecurity needs, we’re not one size fits all! All of our analysts are US citizens and our SOCs are based in the US. Your data will never leave the US border. Our strong cybersecurity consulting practice enhances your MDR because we know the difference between compliance and security. We integrate with your existing security control investments so you don’t need to rip and replace! We will also provide end-to-end management of leading endpoint detection and response platforms, like Crowdstrike and SentinelOne. If you want more information on how we can fit with your current set up, reach out to us to talk to an expert, no hard sells. We promise!
  • How long does MDR take to implement?
    We know that you want to get up and running with managed detection and response quickly! Once you sign up with us, you will be assigned to one of our implementation teams with both project management and technical professionals. They will quickly and efficiently get you up and running in about 4-6 weeks. During this time, we provide all tools, analytics, cloud setup and account access as well as walk you through internal deployments of hardware and virtual components including log forwarders and agents. You’ll be up and running quickly and will enjoy the added security of Pondurance MDR!
  • Can we use our own endpoint detection and response vendor with your services?
    When you sign up for our managed detection and response services, you have a couple of options for managed endpoint detection and response vendors. You are welcome to keep your existing solution as we can ingest data from leading EDR platforms and create alerts. OR you may want to use one of our endpoint detection and response solutions that provides real time analysis conducted by trained individuals who can find things that tools tend to miss. Either way, your endpoint data is covered with our MDR services.
  • Can you log data from on-premises and cloud?
    Yes! We can ingest data across endpoint, network, log and cloud environments. This includes: Remote laptops, tablets, mobile devices and desktops Data centers Machines in your office Data from cloud environments like AWS, Azure and Google Cloud Platform Software-as-a-Service data And Office 365 data We call this 360° visibility as we can ingest any data you would like us to monitor for a potential threat! With this added security, you will truly have a modern security program.
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