More organizations are turning to managed detection and response (MDR) providers to either be an extension of their security team or act as their security team. Gartner estimates that 50% of organizations will be using an MDR service by 2025. With the increase in cyberattacks and the need for skilled personnel to combat these threats, the demand for these services continues to grow.   

Imagine there is a bump in the night. An inbound connection from a foreign country. A series of potentially damaging commands on an employees’ laptop. Would your team be able to discover, investigate, and take any necessary response actions? Would your managed security service provider? The solution requires 24/7 threat hunting, detection, investigation, and containment of threats.

If the answer is “no” or a reluctant “maybe,” you are not alone. Most organizations do not have this capability — and this where MDR providers, like Pondurance, come in to act on your behalf or in conjunction with your security team. 

Evaluating MDR Solutions

However, as Gartner notes, there is a wide range of capabilities and skills across the MDR vendor landscape. Our U.S.-based security operations centers (SOCs) operate 24/7 and often identify malicious activity after hours when our clients are at home with their families. Acting as an organization’s SOC, we are able to thoroughly investigate alerts to determine if they are truly a threat or a false positive. If there is a threat, we start the process of mitigating that threat and loop in the client’s IT or security team when needed. If there’s a false positive, we provide a detailed report so our clients come back to work the next day seeing that the alerts do not need their attention. No action required.

Some MDR providers focus on monitoring network traffic, while others are hyperfocused on endpoint activities or log monitoring. Pondurance uniquely offers 360-degree visibility across your network, endpoints, cloud, and logs — providing a world-class SOC, without the annoyances and complexity of internally managing endpoint detection and response and SIEM technologies.

A limited set of providers, like Pondurance, has full incident response services that can mitigate damage and restore normal operations after an attack. Pondurance’s closed-loop incident response capabilities reduce the time it takes to respond to emerging cyber threats. Armed with an advanced platform, our 24/7 U.S.-based SOC is powered by analysts, threat hunters, and incident responders who leverage 360-degree visibility to provide best-in-class detection and response.

Is an MDR service right for your organization?

Check out the Gartner Market Guide for Managed Detection and Response Services to learn more.