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Russian hackers, identified by the FBI, stole millions from banks, schools, and individual companies over the course of several years. The bad actors utilized sophisticated phishing attacks, where opening an email installed keylogging software onto computers with every keystroke being recorded, eventually obtaining passwords, login information, and security questions to use and gain access.
One retailer, an intended victim of the attackers, was visited by the FBI with overwhelming evidence that the retail system had been recently breached. The retailer was told, based on information the FBI had on the history of this type of breach, that the bad actors would start encrypting data within 24 to 72 hours and would eventually ask for a ransom.