Managed Detection and Response (MDR) capabilities have been around for awhile but the term was first defined by Gartner in 2016. Long before MDR was defined by Gartner, we were busy hunting, detecting and mitigating threats. We referred to our threat hunting services as TH+R or Threat Hunting + Response and our initial engagement began in 2012.
It all started with one of our customers, a large multi-billion dollar global company, who experienced a persistent threat that was taking down multiple network domains. The persistent threat was hard to get rid of and they reached out to us for help. Our co-founder, Landon Lewis, brought a ten-year-history of building and managing network sensors. At that time Network Security Monitoring (NSM) was the term commonly used to describe the high-fidelity collection, analysis, and threat detection brought into a customer environment. Landon developed our first sensor which shed light on the larger attack that the company was experiencing. Once we were able to increase network visibility and see a full picture, we went to work to contain the attack. After this first engagement, they asked if we could continue to monitor their networks for them and we worked to develop our 24×7 fully managed security offering announced in 2017.
Since then, we have continued to make industry-leading advancements as well as gain market share through our human intelligence differentiation. Pondurance has become a leader in managed detection and response, digital forensics and incident response, and compliance advisory. We are a recognized name on the skyline of North Meridian St. in downtown Indianapolis, and also among a discerning clientele at the national level.
In over 10 years, the Pondurance brand has come to represent excellence in customer service, expert competency and quality in delivery, and, most importantly, a workplace of choice with an internal culture that keeps our team retention rate as high as it can be in this industry.
As a holistic solution, Pondurance’s Managed Detection and Response (MDR) platform eliminates needless hardware and administration burdens. The service platform rapidly “meets organizations where they are,” by seamlessly integrating with and optimizing their existing security products and performing deep analysis of network, endpoint and log data. By optimizing strong technology with expert human intelligence (we refer to as Authentic Intelligence), we provide the most dynamic, flexible and extended security operations service on the market today. This frees customer security staff to refocus on strategic risk management and business decision-making, while we take the lead on, or supplement, 24×7 security operations management and advising customers along the way on the state of their defenses and IT assets, as factors like the cloud, remote workforces and other shifts change where data resides and travels.
Interested in learning more about the MDR market? Review Gartner’s Market Guide.
Founder & Chief Customer Officer
Ron Pelletier is the original Founder of Pondurance, having started the company from his basement in 2008. Ron has over 25 years of cyber security advisory experience. He started his career as an officer in the US Army, followed by nine years with Big Four firm, EY. As a strong consensus builder and customer advocate, Ron is focused on evangelizing the Pondurance brand as well as customer success.
Co-Founder and CTO
Landon is the CTO and Co-Founder at Pondurance, a cyber security solutions provider. He has over 20 years of experience helping organizations manage reputational, financial, and regulatory risk. He provides strategic technical leadership and expertise to a team that focuses on using technology to identify and respond to today’s cyber threats. Landon has a strong information security background that spans multiple industries and also includes experience in SCADA and (industrial/distributed) control system environments. His international experience has included projects across North America, Asia, and Europe. Landon’s background in security architecture, implementation, and design combined with the experience of a penetration tester provides a unique skill set to the security industry.