Managed Detection and Response (MDR) capabilities have been around for a while, but the term was first defined by Gartner in 2016. Long before MDR was defined by Gartner, we were busy hunting, detecting, and mitigating threats. We referred to our threat hunting services as Threat Hunting + Response (TH+R), and our initial engagement began in 2012.

It all started when one of our customers, a multibillion-dollar global company, experienced a persistent threat that was taking down multiple network domains. The persistent threat was hard to get rid of, and the customer reached out to us for help. Our Co-Founder Landon Lewis brought a 10-year history of building and managing network sensors. At that time, network security monitoring was the term commonly used to describe the high-fidelity collection, analysis, and threat detection brought into a customer environment. Landon developed our first sensor, which shed light on the larger attack that the company was experiencing. Once we were able to increase network visibility and see a full picture, we went to work to contain the attack. After this first engagement, the customer asked if we could continue to monitor the networks, and we worked to develop our 24/7 fully managed security offering announced in 2017. 

Since then, we have continued to make industry-leading advancements and gain market share through our human intelligence differentiation. Pondurance has become a leader in MDR, digital forensics and incident response, and compliance advisory. We are a recognized name on the skyline of North Meridian Street in downtown Indianapolis and also among a discerning clientele at the national level. 

In over 10 years, the Pondurance brand has come to represent excellence in customer service, expert competency, and quality in delivery, and most importantly, Pondurance is a workplace of choice with an internal culture that keeps our team retention rate as high as it can be in this industry.

As a holistic solution, Pondurance’s Managed Detection and Response (MDR) platform eliminates needless hardware and administration burdens. The service platform rapidly “meets organizations where they are” by seamlessly integrating with and optimizing their existing security products and performing deep analysis of network, endpoint, and log data. By optimizing strong technology with expert human intelligence (we refer to as authentic intelligence), we provide the most dynamic, flexible, and extended security operations service on the market today. This frees customer security staff to refocus on strategic risk management and business decision-making, while we take the lead on, or supplement, 24/7 security operations management and advising customers on the state of their defenses and IT assets, as factors like the cloud, remote workforces, and other shifts change where data resides and travels. 

Interested in learning more about the MDR market? Review Gartner’s Market Guide.

Ron Pelletier

Founder & Chief Customer Officer | PONDURANCE

Ron Pelletier is the original Founder of Pondurance, having started the company from his basement in 2008. Ron has over 25 years of cybersecurity advisory experience. He started his career as an officer in the U.S. Army, followed by nine years with Big Four firm EY. As a strong consensus builder and customer advocate, Ron is focused on evangelizing the Pondurance brand as well as customer success.

Landon Lewis

Co-Founder and Chief Technology Officer | PONDURANCE

Landon has over 20 years of experience helping organizations manage reputational, financial, and regulatory risk. He provides strategic technical leadership and expertise to a team that focuses on using technology to identify and respond to today’s cyber threats. Landon has a strong information security background that spans multiple industries and also includes experience in supervisory control and data acquisition and (industrial/distributed) control system environments. His international experience has included projects across North America, Asia, and Europe. Landon’s background in security architecture, implementation, and design combined with the experience of a penetration tester provides a unique skill set to the security industry.

Landon Lewis Headshot

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